Manager, Workplace Experience

Company: Tbwa Chiat/Day Inc
Location: Santa Monica
Posted on: April 14, 2025

Job Description:

goop is an indispensable resource for finding best-in-class products, tips, and experts across the beauty, fashion, food, and wellness worlds. From its award-winning beauty and fashion lines to its expansive editorial lens, goop offers the tools to live a life of ineffable beauty-filled with agency, depth, and promise. Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that's also known for its products, curation, podcast, TV shows, live events, and retail stores.About YouYou understand the importance of great hospitality and have exceptional interpersonal skills. You thrive working in a diverse work environment, resolving a variety of issues quickly and efficiently. You are a great multi-tasker and have great communication skills to interact with all different levels within a company.About The RoleAs the Workplace Experience Manager, you are responsible for building a welcoming and positive environment for our goop employees, vendors, building management, and visitors. While working cross-functionally with many teams and reporting to the COO, you will be integral to the workplace in promoting a highly collaborative, fun, and safe environment.Responsibilities include:

• Acts as the first point of contact at the goop HQ and provides general support to visitors, welcoming them into the corporate office.
• Supports company operations by maintaining office systems and the overall condition of the office, managing the general kitchen area (reordering snacks and supplies, ensuring devices are in working order, etc.), arranging necessary repairs by coordinating with facility management vendors, including cleaning, security services, HVAC, etc.
• Maintains office efficiency by managing space utilization and planning for and implementing office systems and new equipment.
• Oversees facilities budget and ensures that all items are invoiced and paid on time.
• Owns inter-office calendar, scheduling companywide Stand-up meetings, and all goopKitchen conference room needs.
• Handle all mailing, shipping, packages, and deliveries.
• Partners with People Operations to update and maintain office policies as necessary.
• Coordinates with the IT department on all office equipment.
• Addresses employees' queries regarding office management issues and works cross-functionally to find solutions.
• Plans in-house or off-site activities such as company events and team-building experiences.Qualifications & Experience
  • Brings a warm and welcoming disposition to the office.
  • Proven interest in a company culture that values an excellent workplace experience.
  • Demonstrates an attention to detail regarding aesthetics and care of a shared workspace.
  • Experience working with vendors to proactively manage and resolve all building issues.
  • Able to manage vendor billing and an OPEX budget.
  • Is organized, thorough, and a problem-solver.
  • Has strong communication skills, both verbal and written.
  • Has strong interpersonal skills and can communicate with all levels in the organization.
  • Lives close to our Santa Monica office, being available according to our hybrid work policy and for unplanned office needs and remote work days.Compensation: $55,000 - $65,000 + Equity. This is a full-time, exempt role. Please note that this range represents the low and high end of the anticipated base salary range for the Santa Monica, CA based position. Goop, in good faith, reasonably expects to pay the position within this salary range. The actual base salary will depend on numerous factors such as experience, training, knowledge and skills, and if the location of the job changes.Benefits: Generous health benefits package, fertility benefits, and paid parental leave.Perks: "goopcation" paid company summer break, generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events, and a beautiful workspace in Santa Monica.Work Philosophy: At goop we believe that creativity, innovation, and camaraderie are essential to our business, our culture, and our employee's growth and development. With our Hybrid Work Policy, we are committed to promoting collaboration, productivity, and employee well-being by maximizing the benefits of both in-person and remote work. We are in office Tuesdays and Thursdays, as well as Mondays for those within a 15-mile radius of our Santa Monica office.goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Keywords: Tbwa Chiat/Day Inc, Bakersfield , Manager, Workplace Experience, Executive , Santa Monica, California